500-450 Dumps

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Cisco 500-450 dumps - 100% Pass Guarantee!

Vendor: Cisco

Certifications: Cisco Unified Contact Center Enterprise Specialist

Exam Name: Implementing and Supporting Cisco Unified Contact Center Enterprise (UCCEIS)

Exam Code: 500-450

Total Questions: 95 Q&As ( View Details)

Exam retired ,new exam code replace: 500-443

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500-450 Practice Questions and Answers Online

Questions 1

Which tool is available to expand the size of Cisco Unified ICM databases?

A. Microsoft SQL Studio

B. DBExpand

C. database sizing utility

D. ICMDBA

Show Answer
Questions 2

The current operating status for multiple devices is displayed in the Cisco Unified Customer Voice Portal OAMP Control Center tab within the Operations Console web page.

Which three devices show an operating status? (Choose three.)

A. Cisco Unified Communications Manager

B. Cisco Unified CVP reporting server

C. SIP proxy server

D. Cisco Unified CVP call server

E. Cisco Unified Contact Center Enterprise server

F. VXML gateway

G. Cisco Unified CVP VXML server

Show Answer
Questions 3

Which option is needed is needed to “user.microapp.media_server=http://mediaserver value on ICM scripts prior to release of 10.x?

A. Mapping an IP address to hostname on Cisco UCCE

B. CVP to route calls to “mediaserver”

C. No default “mediaserver” in CVP configuration

D. Mapping an IP address to hostname on VXML gateway

Show Answer
Questions 4

Refer to the exhibit. In a Cisco Finesse 10.0(x) deployment, an agent with single line 89XX hard phone is having trouble logging into the desktop. The error message highlighted has been found in the PG jgw1 log file.

Which option describes the likely cause of this error?

A. PG user does not have “Standard CTI Allow Control of Phones supporting ConnectedXfer and conf user group” role.

B. Phone line does not have the Maximum Number of Calls and Busy Trigger setting set to 2 and 1 respectively.

C. MAC address of the phone not associated with PG user.

D. Phone Join Across Lines feature is enabled.

E. Phone IPv6 feature is enabled.

Show Answer
Questions 5

In the Cisco UCCE solution with CVP, what is determined with signification digits?

A. VXML gateway the call is placed in

B. agent ACD extension length

C. external phone number CallerID

D. how many digits of the dialed number are significant

Show Answer More Questions

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