Vendor: Cisco
Certifications: Cisco Renewals Manager
Exam Name: Cisco Renewals Manager (CRM)
Exam Code: 700-805
Total Questions: 50 Q&As ( View Details)
Last Updated: May 10, 2024
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VCE
Exam Code: | 700-805 |
Total Questions: | 50 |
Single & Multiple Choice | 50 |
When renewing a contract with a customer, which action is important?
A. Start discussions once the contract has expired.
B. Validate customers business needs.
C. Do not offer any financing solutions.
D. Propose only the most important part of the solution.
Which statement best summarizes the intended outcome of the Success Plan?
A. development of a customer-centric view for achieving value from their portfolio
B. provide scheduling for resolving customer qual y issues
C. generate financial data that indicates a customer's propensity to renew
D. grow incremental annual recurring revenue
An important Cisco customer has a large number of individual licenses for Cisco One in Enterprise Networking and engages many Webex users. The customer has expressed the intention to grow both groups and needs a compelling and simplified proposal.
Which Cisco offer represents the best value for the customer?
A. Propose to migrate to perpetual model.
B. Suggest as implied discount DSA with the total of licenses from each product Cisco One and Webex.
C. Ask Cisco team to engage into a Smart Account or Enterprise Agreement and propose a creation of a Customer Success Plan.
D. Prepare a Partner Branded Managed Service deal.
Which statement is the most accurate description of the Health Index?
A. a tool for service providers to determine what stage of the lifecycle to offering training solutions
B. an ongoing measurement of customer sentiment
C. a measurement tool for resolving specific product quality issues and adoption barriers
D. an ongoing measurement of several key customer health indicators
Which is the first step in a solutions-led sales approach?
A. present quote to customer
B. examine previous purchases
C. identify the latest technology release
D. understand the customer's objectives
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Cisco 700-805 exam official information: The Cisco Renewals Manager exam (CRM 700-805) is a 60-minute assessment for a Cisco partner’s Renewals Manager to demonstrate their knowledge of the Customer Experience (CX) concepts and tools covered in the Renewals Manager curriculum learning map.