Vendor: ServiceNow
Certifications: ServiceNow Certifications
Exam Name: Certified Implementation Specialist - Field Service Management
Exam Code: CIS-FSM
Total Questions: 86 Q&As
Last Updated: Jul 15, 2026
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| Exam Code: | CIS-FSM |
| Total Questions: | 86 |
CertGod Has the Latest CIS-FSM Exam Dumps in Both PDF and VCE Format
CIS-FSM Online Practice Questions and Answers
What phase in the baseline ServiceNow field service management process lifecycle immediately precedes the scheduling and dispatch phase?
A. Initiation
B. Qualification
C. Analyze and Improve
D. Delivery and Confirmation
Configuring SMS notifications to customers that include an agent's current location and estimated time of arrival depends on which plugins? (Choose two.)
A. Notify - Twilio Direct Driver
B. Notification Preferences for Field Service
C. Push Notifications for Field Service
D. Field Service Management - Customer Experience
Assuming the reserve parts in agent stockroom configuration option is enabled, when sourcing a part, the From Stockroom field is auto-populated with a default stockroom location, only if:
A. The parts scheduling plugin is activated
B. The part is available in the dispatcher's stockroom
C. The part is available in the agent's personal stockroom
D. The field agent has preferred stockrooms defined
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