Vendor: IBM
Certifications: Sales Mastery
Exam Name: IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1
Exam Code: M8010-238
Total Questions: 38 Q&As ( View Details)
Last Updated: May 06, 2024
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VCE
Exam Code: | M8010-238 |
Total Questions: | 38 |
Single & Multiple Choice | 38 |
How do today's customers interact with a brand?
A. Customers expect the brand to provide a seamless and consistent cross-channel experience.
B. Customers expect a dedicated and independent system for each channel for more focused service.
C. Customers are increasing using only a single channel for all their interactions.
D. None of the above.
WebSphere Commerce platform empowers business users to manage the brand experience using which of the following tools?
A. WebSphere Commerce Admin Console
B. Management Center tools
C. Starter Stores
D. Rational Application Development tools
WebSphere Commerce helps businesses to deliver and manage BRAND EXPERIENCE across which of the following channels and touchpoints?
A. All direct channels.
B. All direct channels including mobile touchpoints.
C. Both direct and extended channels like social networks.
D. Web, mobile, call center, and in-store.
Which of the following is NOT a key benefit of using Global Inventory Visibility?
A. Reduce the cost of processing a return.
B. Increase customer satisfaction with accurate promising.
C. Complete view of all supply and demand.
D. Better inventory utilization.
The key value proposition of WebSphere Commerce Precision Marketing engine is to allow businesses to _________________.
A. budget and plan marketing campaigns across channels
B. build an ongoing dialog with shoppers using triggers and actions
C. deliver a personalized shopping experience based on user identity
D. leverage marketing analytics to tune marketing activities
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