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37820X Dumps

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Avaya 37820X dumps - 100% Pass Guarantee!

Rating: 4.7

Vendor: Avaya

Certifications: ACDS

Exam Name: 37820X - Avaya Midsize Solution Design

Exam Code: 37820X

Total Questions: 65 Q&As ( View Details)

Last Updated: Apr 18, 2024

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37820X Practice Questions and Answers Online

Questions 1

In an IP Office environment, which one can be run on the Vantage device?

A. Vantage Connect Client

B. Avaya IXTM Workplace Client

C. Avaya Equinox Attendant

D. IP Office Web Client

Show Answer
Questions 2

Your customer would like to use Deskphone mode, also called Shared Control, and they want to know if

they need to replace any of their deskphones.

Which phone does not support Shared Call Control?

A. 1100 Series

B. J129


D. 1200 Series

Show Answer
Questions 3

With the Avaya J100 Series IXTM IP phones, which feature requires PoE Class 2?

A. The JBM24/JEM24 button module

B. The color display

C. The J100 wireless module

D. The built-in volume boost

Show Answer
Questions 4

Refer to the Scenario: IT-FAC.

The Account Manager said that the customer is concerned about the amount of time that calls get held or

parked. They would like to get simple reports summarizing this type of Information.

What can you tell the Account Manager about the CDR/SMDR information and output?

A. IP Office tracks that information and It can be reviewed using the built-in reports.

B. IP Office does not track that Information but It is available using a third-party call accounting application.

C. IP Office does not track that information but it is available with a call center application.

D. IP Office tracks that information and It Is provided In a CSV format.

Show Answer
Questions 5

Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?

A. one-X Agent

B. Avaya Communicator

C. Avaya Agent Desktop

D. Agent Desktop Display

Show Answer More Questions

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Success Stories

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  • Apr 20, 2024
  • Rating: 4.7 / 5.0

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  • Apr 17, 2024
  • Rating: 5.0 / 5.0

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  • Corkery
  • Apr 17, 2024
  • Rating: 5.0 / 5.0

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  • KP
  • Apr 17, 2024
  • Rating: 5.0 / 5.0

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  • Guest
  • Apr 16, 2024
  • Rating: 5.0 / 5.0

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  • Thanks
  • Apr 16, 2024
  • Rating: 5.0 / 5.0

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  • Apr 15, 2024
  • Rating: 4.2 / 5.0

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